loanDepot Appoints Tammy Richards Chief Operations Officer to Increase Growth and Operational Efficiencies
Newly created role confirms loanDepot's scale and trajectory toward fully mature, best-in-class operating company
Mar 19, 2018
IRVINE, Calif., March 19, 2018 /PRNewswire/ -- Today the country's fifth largest retail lender, loanDepot, announced Tammy Richards will join the executive team as Chief Operations Officer for enterprise mortgage operations. Richards has 30+ years of experience, and has been a C-Level executive during the industry's shift into contemporary times.
"As I help our industry move into the modern digital era, there is only one team I wanted to join," said Richards. "loanDepot—with its current positioning and recent launch of sister company mello Home to expand services for customers—is the best place to bring my expertise, and I'm thrilled to join the leading FinTech team."
Richards has served in senior roles at Wells Fargo, Bank of America, and most recently Caliber Home Loans. In her impressive career, she's overseen the move to digital mortgage processing and e-signings, reduced costs, and driven company efficiency and growth at scale.
"Leaders like Tammy who truly understand how to blend technology and high-touch service are rare in the mortgage industry," said Jeff Walsh, loanDepot's Chief Operating Officer. "She gets our vision of expanding to meet customer needs with new offerings beyond mortgage, and is the best person to drive tech-enabled process improvement."
Richards will report to Walsh and oversee about 1,600 team members. She will grow and refine loan production, and manage underwriting, processing, credit policy, funding/closing processes, and quality controls. She will be located in our Southern California headquarters, and collaborate closely with our recently launched state-of-the-art mello Innovation Lab—which houses 450+ developers and engineers—to simplify and improve the loan process.
Active in her community, Richards established a literacy program for adults and a reading program in a local elementary school in Orange County, California. She is a coordinator for the Special Olympics and volunteers with UNICEF and the Primary Children's Medical Center.
She holds a Black Belt Six Sigma and studied business administration from the University of Phoenix.
loanDepot is the nation's fifth largest retail mortgage lender and second largest nonbank consumer lender. The company was the first nonbank lender to offer home, personal and home equity loans. The company has funded $135 billion since its founding in 2010. It has approximately 6,500 employees, including 2,300 licensed loan officers holding more than 14,000 licenses and 200+ retail lending stores around the country.